Macdonald Windsor
What Guests Say
Ideal location opposite Guildhall, near Windsor Castle, shops and short distance from Windsor Royal station (Slough line). Responsive staff when reporting room defects (a few) and kind, courteous service from concierge Mathew and colleague re: our request to leave baggage in their care for a few hours after checking-out.
Paul
June 2023
Close proximity to the Castle’& other things planned for our trip
Sandie
August 2023
It is on the high street just across the road from Windsor Castle. All bars and restaurants are within a 5 minute walk. A fridge in the room means you can keep drink and food. I would stay here again.
Simon
June 2024
The location was excellent , right in the middle of Windsor High Street . The staff were attentive, professional but friendly . Our room was spacious , modern and comfortable. The separate dressing area and modern bathroom were great and the sitting area in the room was really useful . We ate in the hotel for dinner and this was good . The best selling point for us was that it was dog friendly too , and taking the dog , we didn’t have to compromise by going in an inferior room . The dog was allowed in the bar area which enabled us to eat at the hotel too which was a bonus on days when it was raining and staying in was preferable. A great stay , would definitely recommend.
Michelle
July 2023
Friendly & efficient staff - sorted out problem we had quickly & let us check out an hour late. Nice big room with comfy bed & modern shower room Lovely reception area with plenty of sofas Location - right opposite the castle & near to all shops, restaurants, etc.
Gina
June 2023
The proximity of the hotel to the castle was great. Plenty of shops and restaurants to choose from. Breakfast was ok, offered variety. All Staff members were very friendly. Great concierge team. Would like to especially thank Matthew who helped with our wheelchair requirements.
Caroline
January 2025
Location fine. Was told when booking in that breakfast was included in my booking. However, when arriving for breakfast we were told it wasn't. We therefore said we might as well have breakfast as we were there. Although I agreed to full breakfast. Provision of eggs & various other things were poor.
Michael
July 2023
Very good location opposite the castle. Beautifully presented reception, bar area & breakfast room. Rooms comfortable & a good size with nice modern shower room. Had fridge & tea/coffee facilities & lovely big comfortable bed. Staff attentive, helpful and polite - especially the valet who helped us with our car & cases. Been before & would come here again if in Windsor
Gina
March 2025
we had a lovely room that overlooked Windsor Castle and the main street so you could watch the changing of the guard from the windows but I went outside to watch. Yes, you need to walk down some long halls and a few steps up and down to get to the room but it is a quirky hotel. Room was very spacious as was bathroom though the towel warmer did not work (not a big deal). Our first night was cold in the room as we checked in late when we told the front desk the next morning, turns out they had forgotten to engage the heat in our room (again, not a big deal as it was corrected immediately) Breakfast buffet is huge and delicious. The hotel is perfectly situated to walk all of Windsor.
Elizabeth
February 2025
The staff were very friendly and went beyond expectations. Everyone we came across were superb and the welcome we received on arrival was really fabulous. The room was beautifully decorated and had a comfortable nights sleep. We’re were on the 3rd floor and rather than using the lift we walked downstairs. However this was not as easy as first thought. We got lost as the stairs don’t seem to line up. We couldn’t get out which was a bit confusing so went back to the lift on the 1st floor. We did ask the receptionist and they were happy to show us and they said this happens a lot. That’s my only negative but we would stay again and would highly recommend this hotel.
Helen
March 2025
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