Macdonald Windsor

Ideal location opposite Guildhall, near Windsor Castle, shops and short distance from Windsor Royal station (Slough line). Responsive staff when reporting room defects (a few) and kind, courteous service from concierge Mathew and colleague re: our request to leave baggage in their care for a few hours after checking-out.

It is on the high street just across the road from Windsor Castle. All bars and restaurants are within a 5 minute walk. A fridge in the room means you can keep drink and food. I would stay here again.

The proximity of the hotel to the castle was great. Plenty of shops and restaurants to choose from. Breakfast was ok, offered variety. All Staff members were very friendly. Great concierge team. Would like to especially thank Matthew who helped with our wheelchair requirements.

Location fine. Was told when booking in that breakfast was included in my booking. However, when arriving for breakfast we were told it wasn't. We therefore said we might as well have breakfast as we were there. Although I agreed to full breakfast. Provision of eggs & various other things were poor.

I stayed two nights at Macdonald Windsor with my daughter, primarily to visit the castle, for which the hotel location could not have been better. We took advantage of reserved hotel parking; this eliminated any parking hassles. The room was comfortable, welcoming, well-equipped and spotless. The location is excellent not only for the castle but also for a browse around the shops and a short walk to many good restaurants. We ate a casual dinner in the bar; good food and great service, and prices were not unreasonable. We enjoyed an excellent breakfast on both mornings with a wide choice of cooked or continental; again, staff were very attentive and keen to respond to any requests. A special mention to Matthew the Concierge who greeted us warmly on arrival to assist with parking the car and also checked us out efficiently and sent us cheerfully on our way with cool bottled water for the journey.